Question 1

What is the difference between the Microfiber Box Pillow and the Premium Pillow?

Accepted Answer

The "Microfiber Box Pillow" by The Byke Home Comfort, distinguishes itself with its 100% Microfiber filling, Gusseted Box Shape design, and super soft peach micro fabric. It comes with optimised height for perfect neck support and gives a thickness of 300 units, priced for pocket-friendly budget in the segment.

On the other side, the "Premium Pillow," also by The Byke Home Comfort, employs premium IMP fibre filling, a standard pillow design, and an ultra-soft cotton blend fabric. Unlike the Microfiber Box Pillow, it doesn't have an optimised height for perfect neck support and has a slightly lower thickness of 250 units, with an average brand pillow price range. These differences clear the specific needs in health, comfort, decor and budget strategized for each customer.

Question 2

What are the different sizes available for “Premium Pillow” and “Microfiber box Pillow”?

Accepted Answer

The “Microfiber Box Pillow” comes in the best health-suitable size of 17 X 27 inches, while the “Premium Pillow” comes in two different sizes: 17 X 27 inches and 16 X 24 inches.

Question 3

Can you provide more information about the Byke Home Comfort Eco Pillows and their suitability for budget hotels and hospitals?

Accepted Answer

The Byke Home Comfort Eco Pillows, crafted with premium IMP fiber filling, offer durable comfort for budget hotels and hospitals alike.

Question 4

What type of filling is used in the Sleep Pillow, and how does it differ from the other pillows?

Accepted Answer

The Sleep Pillow is made with premium IMP fiber, providing the perfect height for a good night's sleep. Its unique filling and height make it ideal for comfortable sleep.

Question 5

What materials are your pillows, bolsters, and cushions made of?

Accepted Answer

Our pillows, bolsters, and cushions are crafted using high-quality materials such as IMP fiber, and micro fabric fiber, ensuring comfort, durability, and support.

Question 6

Are your products hypoallergenic?

Accepted Answer

Yes, our pillows, bolsters, and cushions are hypoallergenic, making them suitable for individuals with allergies or sensitivities.

Question 7

How do I choose the right pillow, bolster, or cushion for my needs?

Accepted Answer

We understand that everyone has unique preferences and requirements. Our product descriptions provide detailed information to help you make an informed decision. Additionally, you can reach out to our customer service team for personalized recommendations based on your specific needs.

Question 8

How do I clean and maintain my pillows, bolsters, and cushions?

Accepted Answer

We recommend following the care instructions provided with each product. Our products are hand washable only. Avoid using harsh chemicals or abrasive cleaners, as they may damage the fabric and fillings.

Question 9

Do you offer any customization options for the pillows, such as choosing different fill materials or sizes?

Accepted Answer

No, we do not offer customization options for our pillows at the moment. However, we continuously strive to expand our product offerings to meet the diverse needs of our customers.

Question 10

Are the Bolsters suitable for use on sofas, beds, or both?

Accepted Answer

Our Bolsters are versatile and suitable for use on both sofas and beds, providing optimum back and lumbar support while sitting.

Question 11

What makes The Byke Home Comfort's Cushions ideal for bedroom, living room, car, and hotel lobby use?

Accepted Answer

Our Cushions are soft, fluffy, and perfect for enhancing the ambiance of any space. They are suitable for use in bedrooms, living rooms, cars, and hotel lobbies, providing comfort and style wherever they are placed.

Question 12

Do you offer customization options for pillows, bolsters, or cushions?

Accepted Answer

At this time, we do not offer customization options. However, we continually strive to expand our product offerings to meet the diverse needs of our customers.

Question 13

Are your products suitable for all sleeping positions?

Accepted Answer

Yes, our pillows, bolsters, and cushions are designed to provide support and comfort for various sleeping positions, including side, back, and stomach sleepers. Please refer to the product description for more detailed help.

Question 14

Can The Byke Home Comfort's Cushions be washed in a washing machine?

Accepted Answer

No, our Cushions cannot be washed in a washing machine as tumble can harm the inner fillings and reduce lifespan of the product. However, it is hand washable. After, simply hang it to dry and refluff with your hand for easy maintenance.

Question 15

How to maintain The Byke Home Comfort Pillows, Cushions and bolsters lifespan?

Accepted Answer

We recommend using mild detergent for washing and hanging to dry or re-fluffing with your hand to maintain the pillows, bolsters, and cushions. Avoid using harsh chemicals or abrasive cleaners.

Question 16

Do the pillows come with pillow cases or covers?

Accepted Answer

No, pillow cases or covers are not included with the pillows.

Question 17

Can I return or exchange the pillows, bolsters, or cushions if I'm not satisfied with my purchase?

Accepted Answer

Please refer to our Returns & Exchanges Policy for detailed instructions.

Question 18

Do you offer any discounts or promotions for bulk orders of pillows, bolsters, or cushions?

Accepted Answer

Yes, we do offer multiple sales deals and coupons on regular purchases and special deals on multiple occasions.

Question 19

How do the pillows and cushions compare in terms of softness and firmness?

Accepted Answer

Our pillows and cushions vary in softness and firmness depending on the type of filling and construction. Please refer to the product descriptions for more information on the characteristics of each product.

Question 20

Are the Bolsters designed to provide lumbar support, or are they purely decorative?

Accepted Answer

Our Bolsters are designed to provide optimum back and lumbar support while sitting, making them both functional and decorative.

Question 21

Are the Cushions available in different colours or patterns?

Accepted Answer

No, our cushions at this moment, are only available in ultra-white colour. However, stay tuned for any updates or additions to our colour palette in the future!

Question 22

Can I purchase the pillows or cushions as gifts for friends or family members?

Accepted Answer

Yes, our pillows and cushions make excellent gifts for friends or family members. You can purchase them online and have them delivered directly to the recipient's address.

Question 23

What is the thread count of the pillow covers?

Accepted Answer

The thread count of the pillow covers varies depending on the product. Please refer to the product descriptions for specific details.

Question 24

Do the pillows go flat on repeated usage?

Accepted Answer

No, our pillows are designed to maintain their shape and support even after repeated usage, providing long-lasting comfort. It is easy to reshape in its original shape.

Question 25

Can I purchase the pillows or cushions online, or do you have physical retail stores?

Accepted Answer

You can purchase our pillows and cushions online through our website and also through Amazon. We do not have a physical brand store at the moment.

Question 26

Can I return or exchange my purchase if I'm not satisfied?

Accepted Answer

Please refer to our Returns & Exchanges Policy for detailed instructions on initiating a return or exchange.

Question 27

How long does it take to receive my order?

Accepted Answer

Our standard shipping time frame varies, depending on the location. Please check the estimated delivery date or in the order confirmation email while placing the order. Kindly refer to our Shipping Policy for more detailed information on shipping rates and delivery times.

Question 28

How can I contact customer service for further assistance?

Accepted Answer

If you have any additional questions or concerns, please don't hesitate to contact our customer service team at Contact No. 9324988948 & support@tbhc.in.(mailto:support@tbhc.in) We're here to assist you and ensure your satisfaction with our products.

THE BYKE HOME COMFORT

The Byke Home Comfort

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